Based on technologies such as natural language understanding, audio processing, near-field speech recognition, and call platforms, it provides enterprises with a full-scenario voice service platform for incoming and outgoing call scenarios.
Return Visit & Outbound Robot
Customer Service & Inbound Robot
Based on AI voice notification and interaction of end devices, and targeting the characteristics of enterprise field staff's relatively closed task scenarios, single, repetitive, simple work that requires interactive confirmation, the intelligent voice business communication assistant can automatically realize pre-dispatch calls.
Pre-dispatch calls for customers, receipt appointments, abnormal notifications
Customer care return visits, new product notifications
Personnel information confirmation, message notifications
- Service Experience Upgrade Featured speech synthesis,with real-person interactionNo time restrictions,24/7 online;No physical limitations,Service duration exceeds human resourcesUnaffected by emotions,High-standard service
- Improve Quality & Efficiency Enhance self-service,reduce the proportion of manual processing;During business peaks and valleys,Short-term replicable in large quantitiesMulti-channel collaborationsolve problems at one time;
- Reduce Costs Automated systems are replacing manual laborGreatly reduce labor costs in infrastructure,recruitment,training,layout,and vacationIntelligent and open interaction methods,Reduce the waiting time for incoming calls
- Data Management Multi-dimensional data reports;Visual data analysis;Automatic classification,clear access to full-process recordings;Independent intelligent learning,better with more accumulation;
- Express LogisticsTrack ExpressUrge DeliveryCheck BranchesCheck TimelinessCheck FreightTransfer to Manual Service
- Financial InsuranceCredit CollectionBusiness NotificationsBusiness Return Visits
- Government UnitsGovernment HotlineEpidemic Prevention AssistantSocial Security ServicesCivil Affairs Services
- OperatorsActivity NotificationsPayment NotificationsValue-added Services
- ManufacturingInstallation/Repair ApplicationAfter-sales Return VisitsSatisfaction SurveysCustomer Complaint Acceptance Notifications
- car industryAppointment ReminderAfter-sales Follow-up SurveyQuestionnaire SurveysTest Drive Notification
- InternetMember CareReminder NotificationsReturn Visit SurveysCase Audio Trial
Express Logistics Bank Notice Government Hotline Operator Event Notice Test Drive Reservation 
Express Logistics
-
Financial Collection
-
Government Hotline
-
Manufacturing
-
Operators
-
Automotive Industry
Express Logistics
Due to the particularity of the express logistics system architecture, there is a more in-depth technological revolution among the headquarters, branches, and couriers of express enterprises...
Headquarters' Own Needs:：Businesses such as customer parcel tracking, delivery urging, branch inquiries, order placement, and complaints are usually completed by calling the headquarters' 95 hotline, and rarely directly resolved through branches. Therefore, for the headquarters, how to effectively regulate the relationship between business volume, number of customer service staff, and costs is a huge challenge.
Needs of Headquarters and Branches:The data of the headquarters' 95AI and branches' AI are not connected, resulting in a data gap. Work order creation, circulation, and early warning still require manual intervention, and a complete and unified closed loop has not been formed.
Full Cloud | AI Empowerment | Human-Machine Symbiosis | Full Ecological Coverage
Easy Deployment:Short Launch Cycle
Easy Expansion:Flexible Adjustment of Agents
Easy Integration:Supports Seamless Integration with Third-Party Systems
About Us