Feiyu Intelligent Phone Robot
Talk freely about business, ask about needs at any time, and achieve a 'dimension-reduction strike' on traditional customer service
Provide users with intelligent and warm services anytime and anywhere
Fully independent R&D, supporting independent customization of personalized needs
10 years of call center experience + 3 years of AI R&D experience, with rich construction experience
Provide enterprises with an 'Intelligent Empowerment' integrated intelligent voice customer service system
Intelligent Voice Customer Service Robot

Based on technologies such as natural language understanding, audio processing, near-field speech recognition, and call platforms, it provides enterprises with a full-scenario voice service platform for incoming and outgoing call scenarios.

Return Visit & Outbound Robot
Customer Service & Inbound Robot
Intelligent Voice Business Communication Assistant

Based on AI voice notification and interaction of end devices, and targeting the characteristics of enterprise field staff's relatively closed task scenarios, single, repetitive, simple work that requires interactive confirmation, the intelligent voice business communication assistant can automatically realize pre-dispatch calls.

Pre-dispatch calls for customers, receipt appointments, abnormal notifications
Customer care return visits, new product notifications
Personnel information confirmation, message notifications
Application Value of Intelligent Voice Customer Service System Replacing Traditional Customer Service
  • Service Experience Upgrade
    Featured speech synthesis,
    with real-person interaction
    No time restrictions,
    24/7 online;
    No physical limitations,
    Service duration exceeds human resources
    Unaffected by emotions,
    High-standard service
  • Improve Quality & Efficiency
    Enhance self-service,
    reduce the proportion of manual processing;
    During business peaks and valleys,
    Short-term replicable in large quantities
    Multi-channel collaboration
    solve problems at one time;
  • Reduce Costs
    Automated systems are replacing manual labor
    Greatly reduce labor costs in infrastructure,
    recruitment,training,layout,and vacation
    Intelligent and open interaction methods,
    Reduce the waiting time for incoming calls
  • Data Management
    Multi-dimensional data reports;
    Visual data analysis;
    Automatic classification,
    clear access to full-process recordings;
    Independent intelligent learning,
    better with more accumulation;
Focus on Segmented Industries, Feiyu Phone Robot Empowers All Scenarios
Applicable to express logistics, financial insurance, government, operators, manufacturing, automotive, Internet, property management... and all industries that require telephone customer service
  • Express Logistics
    Track Express
    Urge Delivery
    Check Branches
    Check Timeliness
    Check Freight
    Transfer to Manual Service
  • Financial Insurance
    Credit Collection
    Business Notifications
    Business Return Visits
  • Government Units
    Government Hotline
    Epidemic Prevention Assistant
    Social Security Services
    Civil Affairs Services
  • Operators
    Activity Notifications
    Payment Notifications
    Value-added Services
  • Manufacturing
    Installation/Repair Application
    After-sales Return Visits
    Satisfaction Surveys
    Customer Complaint Acceptance Notifications
  • car industry
    Appointment Reminder
    After-sales Follow-up Survey
    Questionnaire Surveys
    Test Drive Notification
  • Internet
    Member Care
    Reminder Notifications
    Return Visit Surveys
    Case Audio Trial
Case Audio Trial
Express Logistics
Bank Notice
Government Hotline
Operator Event Notice
Test Drive Reservation
Feiyu Provides Industry-specific Intelligent Voice Customer Service System Solutions for Enterprises
  • Express Logistics
  • Financial Collection
  • Government Hotline
  • Manufacturing
  • Operators
  • Automotive Industry
Express Logistics

Due to the particularity of the express logistics system architecture, there is a more in-depth technological revolution among the headquarters, branches, and couriers of express enterprises...

Headquarters' Own Needs::

Businesses such as customer parcel tracking, delivery urging, branch inquiries, order placement, and complaints are usually completed by calling the headquarters' 95 hotline, and rarely directly resolved through branches. Therefore, for the headquarters, how to effectively regulate the relationship between business volume, number of customer service staff, and costs is a huge challenge.

Needs of Headquarters and Branches:

The data of the headquarters' 95AI and branches' AI are not connected, resulting in a data gap. Work order creation, circulation, and early warning still require manual intervention, and a complete and unified closed loop has not been formed.

Full Cloud | AI Empowerment | Human-Machine Symbiosis | Full Ecological Coverage
Win-Win Cooperation, Create a Better Future Together
Feiyu has provided customers with a total of over 5,000 concurrent intelligent voice customer service robots
    Feiyu Intelligent Let every enterprise experience the convenience brought by artificial intelligence to customer service Learn More
    Feiyu Intelligent Voice Phone Robot with Flexible Deployment
    • Easy Deployment:

      Short Launch Cycle

    • Easy Expansion:

      Flexible Adjustment of Agents

    • Easy Integration:

      Supports Seamless Integration with Third-Party Systems

    Free Trial of Feiyu Intelligent Voice Robot Liberate Enterprise Production and Service Capabilities Learn More